Ahead of the mega-merger with EMC, Dell has decided to quit selling printers as part of its hardware portfolio while its imaging business is being scaled back.
A letter sent to distributors by Dave McNally, Dell’s product marketing director for imaging and print in EMEA, described the move as a “scaling down”. Imaging products will continue to be available, and existing printers will be supported and repaired in the field, whether via distributors or the Dell inventory.
Printers will continue to be sold during “the transition phase” in 2016, and Dell informed distributors that “during this time we will also continue to provide support and repairs, as well as making available both spare parts and toner supplies for our customers. We anticipate no change to our existing processes or interruption in the availability of this support and these supplies for at least 5 years from the end of 2016.”